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Ten tactics for engaging the public

Hat tip to @NPquarterly for sharing this PDF grabbed from ‘Using Online Tools to Engage – and be Engaged by – The Public’ by Matt Leighninger, Executive Director of the Deliberative Democracy Consortium. The full report is available on the IBM Center for Business of Government site. Although written with government in mind the lessons on engaging the public using online tools are equally as applicable to the charity world.

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